Streams doesn't work for whole tenant

Occasional Visitor

Everyone on our tenant tries to access stream and we get "The server encountered an error." I have reached out to Microsoft Support and they verified according to our license we  should be able to.

1 Reply
Push on support to escalate the case up to the product group if the support person can't figure it out. Stream (classic) is still available and you should be able to have all your employees use it as long as they have the Stream license assigned to their user.

We are working toward retiring Stream (Classic) so if you are just starting to use Stream (classic) we would suggest you look at uploading your videos to SharePoint instead and see if you can use our new solution Microsoft Stream (on SharePoint):
https://aka.ms/NewStream
https://aka.ms/StreamRoadmap
https://aka.ms/StreamClassicToSPFeatureList