Re-submit video for auto-captioning

Occasional Visitor

I have uploaded several videos. In each case I have ensured the tickbox for autogenerate captions has been selected. 


Yet in all but 1 case no transcripts have been generated. In the 1 case where it did work, this produced a transcript that contained around 10 words in total, from a 50 minute lecture.


Is it possible I can manually re-submit a video for auto generating captions (without having to re-upload the video)? Or can someone recommend some other software that can automatically generate a transcript from an English speaking video (even if the accuracy isn't great)?


If someone from microsoft can go in to my account and do some investigation as to why this problem is occurring I would be most grateful.


Many thanks!

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