"Download" button missing

Copper Contributor

Hello,

 

I am experiencing an issue n Microsoft Stream. We had a live event with a duration around 1 hou and a half. We want to download the video to be able to cut some parts but the option "download original video" is missing.

I did an other live event to test, and in this one, the download option is available.

Does someone have ever had the same issue ? If yes, did you manage to solve it and download the video anyway ?

 

Thanks in advance.

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