Orchestration failed

[CatherineEleen]

hi 

I tried to download the containers from the Stream Migration tool. So I went to the tool and clicked on "Add containers". The loading appears but fails after a while => orchestration failed.

Could you please tell me why?

Do i need to prepare an excel file first? https://learn.microsoft.com/en-us/sharepointmigration/mm-stream-csv

Sorry it is not really clear in the documentation

thank you

[#2]

@CatherineEleen :

1. Can you check that when you landed in the Migration tool Scans tab, the connection was successful? To check that, you should see a green dot and the word 'Connected' on the top right corner of the screen. 

2. No, you don't need to add the containers manually via CSV. When you landed on the Scans tab it triggers auto-discovery of content in your tenant. It takes upto 15 mins for first set of containers to appear, if you have large data. Can you click on "Look for new Containers" from inside "Add containers" menu and wait for 15-20 mins.

Refer to public docs when you are running the tool https://learn.microsoft.com/en-us/stream/streamnew/step-by-step-guide

If both the above things don't work, you can reach out to us by raising a CRI. Do mention your tenant id in the CRI.

[#3]

Hi
I am well connected, I can see the green dot when i am in the scan tabs.

Can you click on "Look for new Containers" from inside "Add containers" menu and wait for 15-20 mins. => I did this, and i got the error message "orchestration failed".
The Scans tab lets you review the content in the tenant. Migrations is where you'll migrate videos.

i don't see the videos to be migrated...

I am contacting the CRI

thank you

[#4]

I called Microsoft, this was due to the timeout

[#5]

Hi @CatherineEleen, these timeout issues have been resolved. Can you retry once and open a support ticket if you see this error again?