Mar 23 2020 10:10 AM
Hi.
I tried to record a meeting but it only recorded the audio and people's teams photos/any live webcam footage people were sharing. It did not capture screen sharing of a presentation.
Can this be fixed?
Many thanks
Mar 23 2020 01:34 PM
Hi @Danielle50 sorry for the issue! Can you please post this to the Teams forum at https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams? Stream is playing back what was recorded, and they will be able to help with why the full meeting wasn't recorded. Thanks!
Mar 24 2020 03:18 PM
Hi @Danielle50 I found out a little more info - Teams is aware of this and is investigating. Thanks!
Mar 25 2020 05:38 AM
Mar 26 2020 03:56 PM
Hi @Aktham I apologize for the inconvenience, we are working on this and Teams is tracking this issue with more info at https://answers.microsoft.com/en-us/msoffice/forum/all/something-went-wrong-with-the-recording-no/2e...