May 04 2021
I’ve encountered a problem using Onenote via the OCA administered Office365 suite. It’s a strange one and I wonder if anyone else has experienced it?
If I use the online Onenote, any notebook I create cannot be opened on my desktop app.
In detail, I make a new notebook online at https://opencollegearts-my.sharepoint.com/ and the notebook behaves perfectly normally. The sync ‘wheel’ rotates whenever a change is made.
Then I go to the desktop app (Onenote, in the Office365 suite) and look at File>open>recent and sure enough the notebook I just created online appears there in the recent notebook list along with the time (correct) I created it.
The problem is that if I try to open that notebook in the desktop app I get an error message:"We couldn’t find a notebook at https://opencollegearts-my.sharepoint.com/ [then follows notebook location]
Obviously I am signed in correctly at both locations. The online app is talking to my desktop app because the newly created notebook appears there as a ‘recent’.
Why does this happen?
I also tried the option to open the file on the desktop using the button on the online ribbon:
Clicking that gets me to this:
And saying “Yes” to that dialog box gets this: