Microsoft stream is not playing the video

Occasional Visitor
When I locate the video , I try to play it but all I see is a black screen in place of the video. I even waited for a long time it still didn't come.
Is there some problem with Microsoft stream
6 Replies

@Myself735  You can view the Service Updates of Stream here:


My tenant is located in the European Union and I have no problem viewing videos.

Did you get this fixed. We are seeing similar behaviour

@Kitaab007 We are also seeing this issue. Tenant is in EU (Dublin).

@Josh Sullins @Kitaab007 - Please file a support ticket so we can have someone investigate your specific issue with playback. 

Hi. We are having the same issue in my organization. How do I file a support ticket?
You have to talk to your IT team to have them file a support ticket with Microsoft.