How accurate are play counts or how are they calculated?

Copper Contributor

Hi, I need to know at what stage does a video count as being played?

we have a lot of videos that dont need to be played in full but need to be tracked if they are viewed or not. 

right now they seem like they are not showing as played at all

1 Reply

@mdrap Stream will increase the view count of a video once the video as played for at least 6 seconds.  Note that it isn't 100% accurate because someone might close the browser or the signal from the viewer might not make it back to the server.  Additionally it is just view counts not unique viewers.  

 

If you need anything else please let us know.  Do you all just want to know which videos are being watched?  Or are there other analytics that you are interested in?