Error code 0x20200259

[Jason Denness]

Hi

I have uploaded a couple of video's and when I go to play them back I get the following message:

It looks like there's a problem. Please try again or contact support (Error code 0x20200259)

One of the files is .mov and the other is .mp4  are these allowed formats?

Thanks

Jason

[#2]

@Jason Denness 

Hello I constantly have this issue, videos created by MS Teams

Client Session ID f7867281-36e4-41e0-9fa1-d271be57b73d

Error code 0x20200258

[#3]

I've not had this issue again since it started, I did nothing to fix it, I just assumed it was a timing issue, too slow uploading maybe.

[#4]

@Jimena_Ramos 

I am also having this issue when I try to play some previous recorded lectures that one of my teachers uploaded. And this happens only for certain videos, I don't know why...

[#5]

Is it only you that gets the error or can others play the video?

[#6]

@Marc Mroz 

can you please let me know what's the issue?

[#7]

Hi@MFahad  I have no idea, but it was solved by IT silently and I'm not facing with it anymore

[#8]

@Marc Mroz I am seeing this error frequently on many videos. 

[#9]

@Jason Denness 

found this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser. 

for the below error

There’s a problem with the network.

Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996

Error code 0x20200259

[#10]

found this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser. 

for the below error

There’s a problem with the network.
Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996
Error code 0x20200259

[#11]

@Jason Denness 

found this issue is happening only one New Microsoft Edge browser. It's working/playing fine without any issue on Chrome browser. 

for the below error

There’s a problem with the network.

Client Session ID 3c08ef4a-c4dd-468a-83de-d59adff47996

Error code 0x20200259