Changes to Teams meeting recordings for EDU A1 & “Recording failed to upload to Stream” error

[descapa_msft]

Hello everyone - I wanted to post a note about a change for Microsoft 365 Education A1 customers which went into effect this week.  This message was posted on the M365 Admin Message Center back on 21-July-2020 as MC218976 (pasted at the bottom of this post), but I wanted to make sure everyone was aware of the change.

In summary, Teams meeting recordings initiated by an A1 licensee will no longer automatically upload to Microsoft Stream. Note that A1 customers can still record Teams meetings, meeting attendees can download and watch the recording, and the recording can be uploaded to Stream, Teams, SharePoint, or OneDrive (see https://docs.microsoft.com/en-us/stream/portal-upload-teams-meeting-recording).  

Additionally, as this is rolling out, some customers have reported seeing “Recording failed to upload to Stream” errors, while others are not.  Our apologies for this misleading error message. When this A1 change went live, an update to the message logic and text shown was being rolled out, but it has not reached all M365 users yet. This will be resolved in the upcoming days when the update reaches all customers.

If you have any other questions or comments, please post them below.

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For customers with EDU A1 and A1 Plus licenses, Teams meeting recordings will no longer automatically upload to Microsoft Stream effective August 20, 2020. 

Key points

• Timing: August 20, 2020
• Roll-out: tenant level
• Control type: user control
• Action: review and assess

How this will affect your organization

This change is expected to last through the end of 2020, and Microsoft will provide updates for further changes. Meetings recorded before August 15 are not affected by this change.

Following this change, your end users will continue to be able to record Teams meetings.

• To playback the meeting recording, participants will need to download the file from the chat window.
• To share or archive a recording, meeting participants will need to download the file and then upload it to Teams, Stream, SharePoint, or OneDrive.

Meeting recordings will be available in the meeting chat for a period of 21 days after the meeting. After 21 days, the meeting recordings will no longer be available for download from the chat.

The download dialog includes the expiration date.

What you need to do to prepare

Review the change and consider how to advise your end users of the change. Learn how to upload a video to Stream.

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[#2]

@Martin Robson just those with A1 licenses, no matter if faculty or student.

[#3]

@asneed I don't know about your particular session or recording but typically the recording turnaround is quick within 15mins (but varies and varies by how long the recording is).  Now that the chat link might not be on the bottom of the chat it might be higher up do you see it higher up?  Has it been working fine for other recordings?

[#4]

@tamasivanyi there isn't a way to have it such that only the teacher could download.  You could have those users move to an A3 license and then recordings will auto save in Stream which does have some of these download blocks.  

[#5]

@Christir86 currently no there isn't a way to not allow users to download the file from Teams if a recording is in Teams.  If the person who it record is on an A3 license it will go to Stream which does have the block download.  

[#6]

@climbingadam Teams are aware of this and looking to add delete functionality.

[#7]

@descapa_msft thanks for your reply -- yes, those recordings did eventually end up appearing higher up in the chat as an "upload failed; download only" link -- I first saw them on my phone app maybe a week or so later -- it appears my institutions' license has since changed because now all my recordings are uploading to Stream rather seamlessly within 5-15 minutes and with a confirmation email. Thanks again!

[#8]

@descapa_msft or anyone who has tried a license uplift to resolve this, can you confirm if using A3 licenses is it the Microsoft Teams License or Stream License which affects this limitation? or is it both products/features need to be A3 for automatic upload to Stream to work?

Many Thanks in advance

[#9]

@descapa_msftHas there been any update on whether meetings will be available for download on mobile devices (tablet/phones)? Currently there is nothing in the chat, not even a notification that anything was recorded. Many students in our org are using mobile and don't have pc access.

[#10]

@Surry you would need to ensure the customer has a Stream A3 SKU, or they need to have a Stream license other than getting it as part of O365 A1.  The customer could be on an O365 A3 SKU for the whole suite, or assign a Stream A3/E3 license to those customers.

Also moving forward meeting recordings will be stored on ODSP which will work for A1 customers, you can read about it here: https://docs.microsoft.com/en-us/MicrosoftTeams/tmr-meeting-recording-change  I would encourage you to look into opting in to this new experience once it is ready in the upcoming quarter.  

[#11]

I wanted to make sure everyone who was interested in this that they saw our new Teams meeting recoding experience where recordings will be saved to OneDrive for Business & SharePoint.   You can learn more about it here: https://docs.microsoft.com/en-us/MicrosoftTeams/tmr-meeting-recording-change

As mentioned in the document & video we are starting to roll this out here at the start of the quarter.  If you have EDU A1 licenses and want to have recordings saved automatically, to SharePoint/OneDrive, please opt into this new experience listed on the site above.  Thank you and please send us the feedback you have.

[#12]

@descapa_msft when i download the video and start to watch it  the video stopped after some minutes. I tried it using several video plaayers .but the same happened...need a quick reply.please......