Hello everyone - I wanted to post a note about a change for Microsoft 365 Education A1 customers which went into effect this week. This message was posted on the M365 Admin Message Center back on 21-July-2020 as MC218976 (pasted at the bottom of this post), but I wanted to make sure everyone was aware of the change.
In summary, Teams meeting recordings initiated by an A1 licensee will no longer automatically upload to Microsoft Stream. Note that A1 customers can still record Teams meetings, meeting attendees can download and watch the recording, and the recording can be uploaded to Stream, Teams, SharePoint, or OneDrive (see https://docs.microsoft.com/en-us/stream/portal-upload-teams-meeting-recording).
Additionally, as this is rolling out, some customers have reported seeing “Recording failed to upload to Stream” errors, while others are not. Our apologies for this misleading error message. When this A1 change went live, an update to the message logic and text shown was being rolled out, but it has not reached all M365 users yet. This will be resolved in the upcoming days when the update reaches all customers.
If you have any other questions or comments, please post them below.
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For customers with EDU A1 and A1 Plus licenses, Teams meeting recordings will no longer automatically upload to Microsoft Stream effective August 20, 2020.
Key points
- Timing: August 20, 2020
- Roll-out: tenant level
- Control type: user control
- Action: review and assess
How this will affect your organization
This change is expected to last through the end of 2020, and Microsoft will provide updates for further changes. Meetings recorded before August 15 are not affected by this change.
Following this change, your end users will continue to be able to record Teams meetings.
- To playback the meeting recording, participants will need to download the file from the chat window.
- To share or archive a recording, meeting participants will need to download the file and then upload it to Teams, Stream, SharePoint, or OneDrive.
Meeting recordings will be available in the meeting chat for a period of 21 days after the meeting. After 21 days, the meeting recordings will no longer be available for download from the chat.
The download dialog includes the expiration date.
What you need to do to prepare
Review the change and consider how to advise your end users of the change. Learn how to upload a video to Stream.
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@Joao_Sayd sorry to hear this. You said that you see the "Recording failed to upload to Stream" in the Teams chat, is this correct?
There should be a download button right there on the chat screen and hitting download will have Teams start the download and the file will end up in your Downloads folder (where other files you download from Teams appear and also typically what Chrome & Edge use).
Do you not see the download button like this screen? Did you look in your Downloads folder?
If you didn't see this error what do you see in Teams? A screenshot woudl help. Thank you
@Daniel Escapa Hi, this question is a little adjacent to the original post, but I can't find any clarification elsewhere and the topic is close enough. I have a Teams license through my community college. I recorded two class sessions in Teams on 8/27 and still have not received a download link for either as of today (8/30) (screenshot attached).
I did however receive download links as you describe here for two sessions I recorded just two days before (8/27), and the turnaround was fairly short, under an hour.
Is there currently a queue for processing Teams recordings? If so, what is the average turnaround time? The recordings are on the longer side (1.5 hours) and use closed captions. Could either of these affect the processing time? Thanks!
