Success Video Recording and Playback

Copper Contributor



I used MS Team for a critical customer demonstration / discussion.  The problem is when I went to view the recording, the recording continued to show my screen versus the presenter who "shared" their screen.  Therefore, NONE of the demonstration was seen, just my original screen with the person speaking whose screen should have been on the recording.  During the presentation, his screen was shown and visible.  However, the recording did not make the switch.  Is there something I need to set to ensure the switch between "screen share" is captured on the recording?  Thanks in advance.

1 Reply

Hi @Allen_Anderson_0908, I apologize for the inconvenience.  This is a known issue that Teams is tracking at