Stream Admin Settings disappear

[Joe Lai]

Hi, I am listed as Stream admin by our tenant admin and was able to access the admin settings in Stream until this morning. Our tenant admin has tried to remove and re-add me as Stream Admin but I am still unable to access Admin Settings in Stream. Any troubleshoot tips to resolve this issue ? We have E3 plan. Thanks

Joe

[#2]

I just opened up a ticket to have our on-call engineers investigate. I'm hearing this from a few customers at this point.

Do you have any screen shots you can share and your ? > About Microsoft Stream info (session ID, DC)?

[#3]

We've just experienced this problem as well.  Full Global admins still have the power, but stream-only admins no longer have the permission.

[#4 · Accepted solution]

Thank you for reporting this.

We've been able to identify the issue and are working to fix it. Our target is to have a hotfix out by end of day today which puts everything back working.

Updates on this issue will be posted here: http://aka.ms/StreamServiceUpdates

For more information on how we message on service updates you can read this help doc: 

https://docs.microsoft.com/stream/service-updates

[#5]

Stream Admin Settings are back.  

Thanks

[#6]

The hotfix for this went out to all data centers last night around 7pm PST. This should be fixed now. Sorry for the interruption.