Oct 17 2022 07:28 AM - edited Oct 17 2022 07:31 AM
hi
I tried to download the containers from the Stream Migration tool. So I went to the tool and clicked on "Add containers". The loading appears but fails after a while => orchestration failed.
Could you please tell me why?
Do i need to prepare an excel file first? https://learn.microsoft.com/en-us/sharepointmigration/mm-stream-csv
Sorry it is not really clear in the documentation
thank you
Oct 18 2022 08:11 AM - edited Oct 18 2022 08:12 AM
1. Can you check that when you landed in the Migration tool Scans tab, the connection was successful? To check that, you should see a green dot and the word 'Connected' on the top right corner of the screen.
2. No, you don't need to add the containers manually via CSV. When you landed on the Scans tab it triggers auto-discovery of content in your tenant. It takes upto 15 mins for first set of containers to appear, if you have large data. Can you click on "Look for new Containers" from inside "Add containers" menu and wait for 15-20 mins.
Refer to public docs when you are running the tool https://learn.microsoft.com/en-us/stream/streamnew/step-by-step-guide
If both the above things don't work, you can reach out to us by raising a CRI. Do mention your tenant id in the CRI.
Oct 18 2022 08:25 AM
Nov 18 2022 04:49 AM
Hi @CatherineEleen, these timeout issues have been resolved. Can you retry once and open a support ticket if you see this error again?
Jun 28 2023 11:02 PM
Hello What is Tinout issue ? we started migration yesterday night and today mirning we are unable to download teh report ..same error as Orchestration is not complete
Jun 29 2023 12:47 AM
Hi @sejal1990, please submit a support ticket for this sharing screenshot and network trace (.har) file when this issue is occurring.