Only recording sound and not recording screen share

Copper Contributor



I tried to record a meeting but it only recorded the audio and people's teams photos/any live webcam footage people were sharing. It did not capture screen sharing of a presentation.


Can this be fixed?


Many thanks

4 Replies

Hi @Danielle50 sorry for the issue!  Can you please post this to the Teams forum at  Stream is playing back what was recorded, and they will be able to help with why the full meeting wasn't recorded.  Thanks! 

Hi @Danielle50 I found out a little more info - Teams is aware of this and is investigating.  Thanks!

Today, I faced the exact same problem !!
Any updates ?!

Hi @Aktham I apologize for the inconvenience, we are working on this and Teams is tracking this issue with more info at