Only half of screen recording length saved to Stream

Copper Contributor

I have started using the 'record your screen' feature. It has worked well for the first few videos but now I have the following issue:

- every time I record my screen, only about half of the recording is saved in the 'review' phase. for example if I record 2 minutes, I will have 57 seconds of video

- unless I make the recording really short (less than a minute) I always have this issue

3 Replies

@mariecTry to close the browser you are using completely and open a fresh, new browser window. Does this help?

@Tomislav Karafilov I had tried that, and restarting my laptop, it doesn't change the problem.

Hi @mariec ! Tried it on my laptop. Screen recording for 02:03, saw 02:03 in the preview and got 02:03 uploaded and available in Stream. I used Chrome Version 83.0.4103.106.