Not able to view a shared video

Copper Contributor

Hi, I am not able to open the below shared video although the creator has given me access.




1 Reply

Hello and thanks for your feedback @subhonihilent . Have the video owner remove you and save those settings, then add you back and save again. See if that changes the issue for you, alternatively have them try to add another person to see whether they are able to view. Here is more information on permissions for you.