May 07 2020
one user using iphone and both chrome & safari will show this error messange whenusing sharepoint embedded stream video.the user can use laptop browser to watch the video so I believe this is not permission issuebut I search for a while there is not a error messenge like this inhttps://docs.microsoft.com/en-us/stream/portal-understanding-playback-errorsdoes anyone know what to do?
Jan 14 2021
@Yu-Jie_Wang did you ever get this problem sorted? I have a student who cannot access my pre-recorded lessons on stream for the same reason.