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Rare User Account Update Incidents

Copper Contributor


When I checked the Azure activity logs, I noticed that an account that is not in our AAD user list was updating the incidents. Does anyone know why this is happening?



2 Replies
Not sure if you've managed to find the answer yourself. I couldn't verify this anywhere in official MS documentation, so take the below with a pinch of salt!

This is an account (Caller) used by MS/Azure health service to communicate and push updates regarding ongoing, service-affecting incidents.
Same official comms can also be found here:
Thank you for the reply.