SOLVED

Spam Filtering too strong?

%3CLINGO-SUB%20id%3D%22lingo-sub-334255%22%20slang%3D%22en-US%22%3ESpam%20Filtering%20too%20strong%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334255%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20a%20WordPress%20website%20and%20we%20use%20several%20different%20Gravity%20Forms.%20It%20seems%20like%20a%20lot%20of%20the%20form%20are%20getting%20caught%20in%20our%20Office%20365%20Quarantine.%20Is%20there%20a%20setting%20in%20Security%20to%20allow%20the%20Gravity%20Forms%3F%20Or%20any%20other%20workaround%3F%20Thank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-334255%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Equarantine%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%20%26amp%3B%20Compliance%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESpam%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-352177%22%20slang%3D%22en-US%22%3ERe%3A%20Spam%20Filtering%20too%20strong%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-352177%22%20slang%3D%22en-US%22%3EYou%20can%20add%20the%20Wordpress%20install%20IP%20to%20your%20SPF%20record.%3CBR%20%2F%3E%3CBR%20%2F%3EBetter%20yet%2C%20add%20SMTP%20through%20sendgrid%20and%20use%20DKIM%20records%20instead.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-334296%22%20slang%3D%22en-US%22%3ERe%3A%20Spam%20Filtering%20too%20strong%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334296%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F238560%22%20target%3D%22_blank%22%3E%40Tim%20Hunter%3C%2FA%3E%2C%3CBR%20%2F%3E%3CBR%20%2F%3EHow%20about%20one%20of%20the%20following%3CBR%20%2F%3E%3CBR%20%2F%3EAdd%20IP%20to%20Connection%20Filter%20in%20Exchange%20Online%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2FSecurityCompliance%2Fconfigure-the-connection-filter-policy%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2FSecurityCompliance%2Fconfigure-the-connection-filter-policy%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EAdd%20sender%2Fdomain%20to%20Allow%20List%20in%20Spam%20Policy%20in%20Exchange%20Online%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2FSecurity%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2FSecurity%3C%2FA%3E%20Compliance%2Fconfigure-your-spam-filter-policies%3CBR%20%2F%3E%3CBR%20%2F%3EI%20myself%20have%20a%20Wordpress%20site%2C%20and%20most%20notifications%2Femails%20seem%20to%20come%20from%20donotreply%40wordpress.com%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20this%20provides%20a%20workaround%20and%20answers%20your%20question%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E
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Regular Contributor

We have a WordPress website and we use several different Gravity Forms. It seems like a lot of the form are getting caught in our Office 365 Quarantine. Is there a setting in Security to allow the Gravity Forms? Or any other workaround? Thank you!

2 Replies
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Solution
Hi @Tim Hunter,

How about one of the following

Add IP to Connection Filter in Exchange Online
https://docs.microsoft.com/en-us/office365/SecurityCompliance/configure-the-connection-filter-policy

Add sender/domain to Allow List in Spam Policy in Exchange Online
https://docs.microsoft.com/en-us/office365/Security Compliance/configure-your-spam-filter-policies

I myself have a Wordpress site, and most notifications/emails seem to come from donotreply@wordpress.com

Hope this provides a workaround and answers your question

Best, Chris
You can add the Wordpress install IP to your SPF record.

Better yet, add SMTP through sendgrid and use DKIM records instead.