Oct 14 2019 07:31 AM - edited Oct 16 2019 06:55 AM
Last week i was editing our Secure Score. Everything went great. A day later i was doing the same thing, and i'm getting an empty page after saving some notes. I'm also getting a blank page after clicking on "Resolved through third-party". Never seen this one before. All of the Admins are getting blank pages after saving. I tested this issue in all major browsers and on different clients.
Edit 15-10-2019: After clicking on save, the following error occured:
Edit 16-10-2019: Just spoke to Microsoft, they are aware of the problem. It's the new experience look causing issues. They do not have an ETA for a solution.
Oct 14 2019 11:40 AM
If you can reliably reproduce it, open a support case.
Oct 14 2019 02:14 PM
Same issue on my side:
M365 Security - MS Secure Score – Improvement Actions:
Happens in Edge and Chrome
Oct 14 2019 11:49 PM
Thnx @Vasil Michev, already did that. I was the only one who reported this issue. Microsoft redirected me to this forum after the phone call.
Secure Score is an ongoing process, they make so many changes a day. Hopefully they will fix this soon.
Oct 15 2019 12:33 AM
This forum is not a support channel, and the engineer should do his job instead of redirecting you here.
Oct 15 2019 05:36 AM
I've been having this issue across different client tenants, tested for the last 3 days incase it was an update issue, using different machines, browsers etc. same result.
Adding notes, 'Resolved by Third party', when clicking the save button the browser fails to save. It seems to hang on a blank giving a blank page. @markw
Oct 15 2019 08:47 AM
@markw Can confirm this is also happening in several tenants we maintain. The issue was first observed on 10/8 when performing Review actions for controls requiring weekly review. Its the same symptom, i.e. click button results in blank page, the action never registers, and the same javascript error is listed. I've submitted through the Feedback button on secure score that it's currently broken.
Oct 15 2019 02:02 PM
@markw We had customers reach out over the weekend using the feedback mechanism available on Security and Compliance Center and have opened a bug tracking the issue, which has been assigned to a developer for investigation.
Oct 21 2019 10:33 AM
The Microsoft Secure Score team believes we have found a fix for this issue, and it is in the process of being deployed to production.
Oct 23 2019 12:07 AM
Oct 23 2019 12:01 PM
@markw can you share some additional information
This will help the team investigate
Thanks
Oct 23 2019 05:13 PM
Hi @Beth2312 . I'm experiencing the same as @markwilbrink
On my side:
* Chrome and Edge
* Specific Actions (Rank): 19, 24, 25, 26 and 107
* Select Action; "Review" in Action side pane/window; new tab where action is completed; "Save" in original Action side pane/window and then side pane/window closes
* When opening Action pane, no "Action completed by xxx on xxx" appears for Action (Rank) 19, 24, 25, 26 but 107 indicates date of Oct 4 2019
Thanks
Oct 24 2019 11:24 PM
Oct 31 2019 06:35 PM - edited Oct 31 2019 06:36 PM
Nov 01 2019 12:44 AM
Nov 01 2019 11:19 AM
@mulzar we believe we have root caused the issue and are working on getting a fix out.
Nov 12 2019 05:02 PM
@mulzar a fix was backported that we believe fixed the root cause of the blank page and the saving issue. If you're still seeing the issue please try logging out, closing your browser, and trying again. Let me know if you're still having problems after that.