"XYZ has sent you a protected message"

%3CLINGO-SUB%20id%3D%22lingo-sub-1683863%22%20slang%3D%22en-US%22%3E%22XYZ%20has%20sent%20you%20a%20protected%20message%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1683863%22%20slang%3D%22en-US%22%3E%3CP%3EAfternoon%20all%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI'm%20using%20AIP%20to%20apply%20a%20%22Confidential%22%20label%20to%20certain%20emails%2Fdocuments.%20I'm%20using%20the%20classic%20client%2C%20not%20the%20new%20Unified%20Labeling.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20my%20org%2C%20confidential%20documents%20shouldn't%20be%20shared%20outside%20the%20business%2C%20with%20the%20exception%20of%20our%20(non-federated%20%26amp%3B%20using%20GSUITE)%20parent%20company.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI've%20set%20the%20Confidential%20label%20to%20auto%20apply%20co-owner%20permissions%20for%20the%20parent%20co's%20domain.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20problem%20I%20have%20is%20when%20I%20send%20a%20confidential%20file%20to%20the%20parent%20co%2C%20they%20receive%20the%20%22XYZ%20has%20sent%20you%20a%20protected%20message%22%20then%20have%20to%20authenticate%20to%20open%20the%20email.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20do%20I%20stop%20them%20receiving%20this%20message%3F%20I%20essentially%20want%20to%20treat%20the%20parent%20co%20like%20any%20member%20inside%20my%20domain%2C%20they%20receive%20the%20email%20%26amp%3B%20open%20it%20as%20normal%2C%20no%20%22protected%20message%22%20email%2C%20no%20buttons%20to%20click%20etc.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Afternoon all,

 

I'm using AIP to apply a "Confidential" label to certain emails/documents. I'm using the classic client, not the new Unified Labeling. 

 

In my org, confidential documents shouldn't be shared outside the business, with the exception of our (non-federated & using GSUITE) parent company.

 

I've set the Confidential label to auto apply co-owner permissions for the parent co's domain.

 

The problem I have is when I send a confidential file to the parent co, they receive the "XYZ has sent you a protected message" then have to authenticate to open the email.

 

How do I stop them receiving this message? I essentially want to treat the parent co like any member inside my domain, they receive the email & open it as normal, no "protected message" email, no buttons to click etc.

 

Thanks

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