outlook preview pane not showing protected message

[James Lau]

After deploying AIP, users outlook's preview show the message as 'protected", only when they click the message and the content is dislay on the reading pane. As a result, users are not able quickly browse through all the message and also the preview pane became redundant. Is there anyway to works around this?

[#2 · Accepted solution]

There's an option to toggle this, under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...

[#3]

thanks

[#4]

correction, by enabling under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...only apply to preview. What I meant was the middle column in outlook, that's the place where most users glance through their subject with 1 line preview.

[#5]

correction, by enabling under File -> Options -> Mail -> Message arrival -> Enable preview for Rights protected messages...only apply to preview. What I meant was the middle column in outlook, that's the place where most users glance through their subject with 1 line preview.