Sep 09 2019
04:44 AM
- last edited on
May 24 2021
02:07 PM
by
TechCommunityAP
Sep 09 2019
04:44 AM
- last edited on
May 24 2021
02:07 PM
by
TechCommunityAP
I posted this in the Outlook group, but had no responses to it. I suspect that was the wrong place to post, so I'm re-asking my question here. Apologies if that upsets anyone.
Basically, my issue is that I have the Encrypt button appearing in OWA, but the equivalent does not appear in Outlook, and I can't see where to go to track down the reason.
Using Outlook 1902 (Build 11328.20392 Click-to-Run), with Microsoft E3 license. I have confirmed that AzureRMSLicensingEnabled is set to True. Are there any other hoops I have to jump through to enable this? Any other components that need installing?
Apart from raising a support call, do I have any other options open to me?
Sep 26 2019 05:53 AM
If anyone stumbles across this looking for a solution, in our case it was a Group Policy getting in the way.
Dec 04 2019 10:05 AM
@Lloyd Adams Did you ever get a resolution to this? We are having the same problem. Our users still see the Permission button in Option in Outlook 2016 and not the Encrypt option.
Dec 05 2019 12:59 AM
@Deb CoddingIn our case we had overlooked a group policy option. I'm told the GPO was Turn off Information Rights Management User Interface. Hope that helps
Aug 06 2021 10:15 AM