Fixing "Failed to parse the acquired Compliance Policy" Error

[Tom Moser]

You've downloaded the MIP SDK and are running the sample applications. You use the file sample to try to list all labels, but you get:

Something bad happend: Failed to parse the acquired Compliance Policy. Failed with: [class mip::CompliancePolicyParserException] Tag not found : policy, NodeType: 15, Name: No Name Found, Value: , Ancestors: <SyncFile><Content>, correlationId:[34668a40-bb6a-4ef8-b2af-00005aa67409]

This indicates that you haven't migrated your labels from Azure Information Protection to the unified labeling experience! Follow this Docs article to migrate the labels, then create a Label Policy in Office 365 Security and Compliance Center. Once that's complete, the sample will run successfully.

Tom Moser, @milt0r, Sr. Program Manager – Azure Information Protection

[Peter Bradley]

Hi Tom,

The Docs article you linked to is failing at step 2 (Azure Information Protection - Unified labeling blade, select Activate).

When we try to activate Unified labelling, it seems to always fail:

Error - Migration Failed

Unified labeling (Preview): Not activated

Failed to complete migration to the unified labeling store.
Please retry later, or contact Microsoft Support and include the following correlation ID: 'b2e0df49-b7a9-4ff0-8d45-76ae1347e008'

Is there any guidance you can offer to get through this issue?

Thanks, Peter

[Tom Moser]

I've seen this before when you have duplicate label names. Can you check to see if you have any AIP labels or retention labels that have the same name? 

[Deleted]

Hi Tom,

After eliminating this compliance policy parse error, I am getting this error-

libc++abi.dylib: terminating with uncaught exception of type mip::NoPolicyError: Compliance policy not configured: missing <policy> tag, correlationId:[7fff415c-1364-4901-8989-00001481f60e]

Abort trap: 6

Abhijeet