SOLVED

Ediscovery with B2B external user

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Super Contributor

We have an external law firm we have invited in as b2b users, assigned them an ediscovery manager role, an E3 License, and access to the cases they should manage. They are not able to see any cases when accessing the portal.

 

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2 Replies

Create a regular user account, the Guest functionality is supported by few workloads only.

Best Response confirmed by Robert Woods (Super Contributor)
Solution

@Vasil Michev Thank You for the prompt response. 

 

If anyone has information on when this workload would be supported for external users that would be helpful also.