Jun 08 2020
09:29 AM
- last edited on
May 24 2021
03:14 PM
by
TechCommunityAP
Jun 08 2020
09:29 AM
- last edited on
May 24 2021
03:14 PM
by
TechCommunityAP
Hi all,
I have installed the aipscanner and i started a test scanjob, but when the scan finish the search, some files that already have a label it shows me the following in the log:
File Name | Status | Comment | Current Label | Current Label ID |
\\Share\\teste.docx | Failed | An inactive label was specified | Label Test | xxxxxxxx-xxx-xxxxx-xxxx-xxxxxxxxxxx |
Why the status failed? He detected the label, perfect! scan have no enforce policy.
Jun 08 2020 01:33 PM
@Rubenreis Hi! Is the label still present in your tenant?
Jun 09 2020 01:46 AM
Jun 09 2020 02:05 PM
@Rubenreis-- to @JanBakkerOrphaned's question, though - is the label "Label Test" still active/created within the tenant?
I've seen the error before when a label is deleted within a tenant. It can cause issues. Best practice is typically to archive (removing/hiding within policies) labels rather than fully deleting them.