Oct 23 2018 04:41 AM
We have been testing the new search/bing for business as we look for internal content of our tenant being reflected on the search results. When looking at the search admin center we have on the dashboard page a section for top search queries. So far we have not seen any data show up even though it has been over a week we set this up and had done several search queries. Does anyone know how long or what would we need to do for having top search queries data in showing up on the dashboard page? Thanks!
Oct 23 2018 01:06 PM
Hello Juan,
I believe you are referring to the Top search queries in the Admin Portal.
I am checking on the refresh cycle for the Top search queries, but can you tell me the most recent date in the "Impression distribution by result type" graph. If possible, please private message me a screen capture.
Oct 24 2018 03:32 AM
Thanks for the response, yes you are correct. It is odd as I see on the impression chart October 11th 2018 as the only date when an impression count was captured. Several search queries have been run since then along with the creation of a Question and Answer and a bookmark which have also been leveraged during search queries. I can see the count for bookmarks and Q&A go up but the chart and top search queries do not seem to reflect that activity.
Oct 24 2018 11:27 AM
Hello Juan,
Thanks for finding this missing data and also providing details.
We also identified an issue which is delaying the dashboard refresh. This will likely be rectified in the coming week.
The Top queries is a result of multiple users using the product over time. Please continue to setup MSiB and refer to the User adoption guide for Microsoft Search in Bing to increase adoption.
Nov 01 2018 06:24 AM
Thank you, will wait then as of yesterday i still did not see anything showing up on the dashboard. Thanks
Nov 01 2018 06:24 AM
Thank you, will wait then as of yesterday i still did not see anything showing up on the dashboard. Thanks
Nov 01 2018 09:41 AM
You are correct to see that the dashboard has not refreshed.
The bug which has stalled the process has been fixed, but the backlog of data refresh is taking more time than anticipated.
Please continue using and setting up Microsoft Search in Bing and let's check again in few days.
Aug 08 2019 02:29 AM
Hello
Just wondering if there is still an issue with this? Our top search queries have not updated since 7/16/2019. How often should they be refreshing please?
Jenny
Sep 18 2019 10:59 AM
I am having this same issue and the same date when data stopped flowing. Is this going to be resolved any time soon? @Jenny Neal
Sep 20 2019 01:19 AM
Oct 03 2019 06:06 PM
SolutionOct 03 2019 06:06 PM
Solution