Apr 04 2017 07:18 PM - edited Apr 04 2017 07:20 PM
We've been using Delve for some time, but noticed today (and perhaps this has always been the case) that it's not finding all word documents. This is a very simple example to demonstrate the problem:
When we do this, we can see that only the PDF is surfaced in the search results, not the DOCX file.
I've actually just tested this using SharePoint seach and it has the same problem, so perhaps it's SharePoint search that is the issue?
Interestingly, in SharePoint search, if I click the "Word" filter on the left hand side, then the document appears! It's like word documents are excluded from the "All" search.
Has anyone else noticed this problem?
Images:
SharePoint Library - PNG, DOC and PDF
Delve Search - PDF and PNG only
SharePoint Search - PDF and PNG only
Apr 04 2017 10:54 PM
Apr 06 2017 03:31 PM
Thanks for the prompt reply. I have been trying to narrow down the documents that are affected and I can't. A number of word documents appear in the search, but others don't. It doesn't appear to be related to which SharePoint site, or whether there are special characters in the filename. It's a mystery...
Has anyone noticed anything similiar? Documents not appearing in search when you know they're there?
Mar 21 2018 01:02 AM
I have a similar problem. At the moment I am working with two word documents that are not showing. They are not showing in DELVE ) your recent documents. They don't show in any delve search either.
If i start word, they are under recent documents.
Apr 07 2018 08:11 AM