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SOLVED

Forward the message for approval to specific approvers not working

Copper Contributor

Hi,

 

I've created some DLP Policies and all is working with the exception of the "Forward the message for approval to specific approvers" Action.

 

When sending an email which is caught by the DLP Policy, the email is blocked, however the user that I have specified to be notified doesn't receive anything.

My policy is applied only to Exchange email.

The Advanced rule conditions are:

 

Content is shared from Microsoft 365 with people outside my organization

And

Content contains any of these sensitive info types: DocumentName

 

Actions

Notify users with email and policy tips
Forward the message for approval to specific approvers

emailaddress
 
I am using two user accounts for testing, both of which are hosted on Exchange Online. 
Is there anything else that I need to configure?
 
I was able to get the alternative action of "Redirect the message to specific users" and specify the same emailaddress to work successfully.
 
Thanks,
Ben
 

 

1 Reply
best response confirmed by BenBrazil78 (Copper Contributor)
Solution
This was the answer:

https://learn.microsoft.com/en-us/exchange/troubleshoot/email-delivery/ndr/550-5-6-0-approval-invali...

New-RetentionPolicyTag -IsDefaultModeratedRecipientsPolicyTag -Name TagforModeration -AgeLimitForRetention 2
1 best response

Accepted Solutions
best response confirmed by BenBrazil78 (Copper Contributor)
Solution
This was the answer:

https://learn.microsoft.com/en-us/exchange/troubleshoot/email-delivery/ndr/550-5-6-0-approval-invali...

New-RetentionPolicyTag -IsDefaultModeratedRecipientsPolicyTag -Name TagforModeration -AgeLimitForRetention 2

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