The OneDrive product and engineering team now offers monthly office hours for commercial and education customers as well as partners. IT Admins can join this one-hour Teams meeting to ask us questions, share feedback, and learn more about the features we’re releasing soon and our roadmap.
OneDrive Customer Office Hours
When: 3rd Wednesday of each month, 8:00 a.m. - 9:00 a.m. Pacific Time
Where: Teams meeting
How to sign up: Complete this short form and a second confirmation step to have an invite sent to you. Note: invites are not sent immediately and may arrive up to 10 days after sign up. Sign up for OneDrive Customer Office Hours
Agenda: The typical agenda for the meeting looks like this:
- Roadmap: We’ll discuss and demo upcoming features on the public roadmap (5-10 mins)
- Feedback: We’ll present a topic and ask for your feedback usually via a single-question poll in Teams (2-5 mins)
- Q&A: we’ll answer OneDrive questions and field your requestions/suggestions. (~45 mins)
Sign up now to learn what’s new and coming with OneDrive, learn from our product team and get your questions answered.
In office hours you are welcome to ask how to questions, raise issues and report bugs. However, office hours is not an official support tool. To open support tickets, go to see Get support for Microsoft 365. Support for educators and education customers is available at https://aka.ms/edusupport.
A note on privacy: OneDrive customer office hours is conducted via Microsoft Teams and all meeting participants including Microsoft employees will be able to see each other’s name and work email address while in the office hours meeting and in the meeting chat.