XP mismatch between Training and Profile or Settings screens

Senior Member

 

Earlier tonight, I merged two of my profiles on Microsoft Learn, which seemed go smoothly.

 

Learn_Merge.jpg

 

Following the merge, when I am on a Profile or Settings screen, the points counter in top right corner shows me at Level 10 with 118,850/155,899 XP, which is correct.

 

XP counter while on a Profile or Settings screen

Learn_XP_Profile.jpg

 

However, when on a Training screen (i.e., while going through any module or learning path), the points counter in top right corner shows me at Level 10 with 12,550/49599 XP, which is not only incorrect, but lower than either of my Learn accounts pre-merge.

 

XP counter while on a Training screen

Learn_XP_Training.jpg

 

I have tried signing in using an InPrivate Window as well as signing into a different browser altogether. In both cases, there is still the same mismatch between the XP on a Profile or Settings screen vs any Training screen.

 

I tried searching online to see if anyone else had this issue but couldn't find any matches. I also tried seeing if I could log a support ticket for Microsoft Learn but apparently this does not exist.

 

Can someone please help me with resolving this issue?

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