unable to register microsoft exams-ms 100

Occasional Visitor

 want to register a microft exams(ms-100) but i get the error below:

'We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.'

i have tried all the other options stated in the error. please assist.


1 Reply
Microsoft Verified Best Answer
Hi! Did you already set up an account on MS learn? If not- that's likely your issue, but if so- the forum you want is this one: https://trainingsupport.microsoft.com/en-us/mcp

They'll be able to help you!