The 'Check your work' button under exercises is very unreliable

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Occasional Visitor

I have a pretty peculiar problem with the sandbox exercised on the Learn site. Doing the tasks perfectly and afterwards pressing the 'Check your work' button almost always results in a 'That's not quite right' message, even though the sandbox is perfect.

 

I know this because after pressing the button numerous times, logging out, logging in, trying a different browser, eventually makes it produce the 'Great work!' result. Sometimes it immediately has that result, sometimes it takes many, many clicks. No idea what I can do to help that.

 

The only reason I can come up with is that my email is connected to two different accounts (it seems) as it asks me to say 'work' or 'private' whenever I login using my Microsoft Account. I always use my private account but the work one somehow also has stuff set on it. For the record, it is not my work at all. That uses a completely different mail adress with a different domain.

 

Both appear to have Azure domains as well (although I only use the private one). I've looked around to see if I can fix this myself, but the help I find Googling is cryptic and doesn't really help at all -- I don't own that domain it thinks I do, so I can't provide TXT domain settings to remove anything at all. It's more than a little disheartening to see how utterly convoluted the Microsoft account system is now.

 

Anyone have suggestions to get this fixed?

2 Replies

@MK1972 Same issue here, can't figure out what I am doing wrong...

I suspect you might be having credential leakage between work and personal Microsoft accounts.
I suggest you create a new profile in your browser or use a different browser entirely.
See https://support.google.com/chrome/answer/2364824?hl=en-GB&co=GENIE.Platform%3DDesktop for Chrome or https://support.microsoft.com/en-us/topic/sign-in-and-create-multiple-profiles-in-microsoft-edge-df9... for Edge