Sent items folder stopped updating in outlook all of a sudden

Copper Contributor

Since last night my outlook sent items folder has stopped updating. I haven't configured any policy or rule. The issue is same with OWA and outlook client.


the emails are being sent but not visible in the sent items folder.

3 Replies


I also have had this problem for the past 2 days. Mail is updating OK in Apple Mail on my iphone but not in Outlook on my PC.

OK. I found on another blog that I need to manually update Microsoft 365 - not sure why it stopped doing this automatically? This worked. Sorry to bother you.
You have posted on the Microsoft Learn board which is all about exams, certification and training.
You would have better luck on the Outlook community board