Poly Trio registration on MS SIP gateway

New Contributor

As per the recent update Microsoft included Poly trio conference room devices (8800,8500) under SIP gateway support device list.https://docs.microsoft.com/en-us/microsoftteams/sip-gateway-plan. I tried to configure Trio devices with MS sip gateway, the interesting part is trio lines are configured with label "click to dial" and not on Teams UI. Is the registration process and configuration guide for Trios on SIP gateway is different than other common area phones such as VVX ? Any other addition steps required for registration, sign-in  and external calling ?


3 Replies
This board is for things related to Microsoft Learn and Microsoft certifications so there won't really be anyone monitoring this board who will answer your question. I would recommend reaching out on the Teams community https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams
I will check on tech community. My bad I didn't checked it was under Microsoft Learn.
Yes, for some reason a lot of questions for Teams and Windows end up on the MS Learn board and whereas I can answer some, most are beyond me