May 28 2024 02:55 PM
One of our users is frequently experiencing Outlook failing to display the attachment preview. Roughly 15-30% of the time a blank pane is displayed when that attachment preview is invoked. Sometimes that same message / attachment combo could be selected within a few minutes of each other - the first time it might not work, while the next time it could well display correctly. This began ~3 weeks ago, and we have been unable to discover anything that had changed to cause this. Has anyone experienced something similar, or have a suggestion as to what could be causing this issue?
Jun 29 2024 09:42 AM