Microsoft is updating the certification for the Microsoft Dynamics 365 Customer Service role, and we need your input through our exam blueprinting survey.
The blueprint determines how many questions each skill in the exam will be assigned. Please complete the online survey by July 27th, 2021. Please also feel free to forward the survey to any colleagues you consider subject matter experts for this certification. If you have any questions, feel free to contact John Sowles at email@example.com or Don Tanedo at firstname.lastname@example.org.
Microsoft Dynamics 365 Customer Service blueprint survey link: