Login Problems partner university

Occasional Visitor


I need to take an exam in Partner University for an Azure certification. The Problem is that I can't login there.

My certification account (MS-ID, ????@outlook.de) is linked to our corporate MS Account, wich is connected to the partner university (Partner Center.png). But still I get this error message (login-error):


Can anyone help me with this problem?


(The "?"-part is just censored.)


Request Id: 25b830fb-7052-4e84-??????????
Correlation Id: 919cc548-a630-?????????
Timestamp: 2021-08-17T07:42:21Z
Message: AADSTS50020: User account '?????????@outlook.de' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '6afe343c-abd4-4544-bee4-2a9cea9c116c'(Microsoft Learning) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

1 Reply
you need to contact Certification Support https://aka.ms/CertificationSupport if you are having issues with registering for an exam, profile issues, missing certification etc