Login Problems partner university

%3CLINGO-SUB%20id%3D%22lingo-sub-2655864%22%20slang%3D%22en-US%22%3ELogin%20Problems%20partner%20university%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2655864%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EI%20need%20to%20take%20an%20exam%20in%20Partner%20University%20for%20an%20Azure%20certification.%20The%20Problem%20is%20that%20I%20can't%20login%20there.%3C%2FP%3E%3CP%3EMy%20certification%20account%20(MS-ID)%20is%20linked%20to%20our%20corporate%20MS%20Account%2C%20wich%20is%20connected%20to%20the%20partner%20university%20(Partner%20Center.png).%20But%20still%20I%20get%20this%20error%20message%20(login-error)%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20anyone%20help%20me%20with%20this%20problem%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E(The%20%22%3F%22-part%20is%20just%20censored.)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERequest%20Id%3A%2025b830fb-7052-4e84-%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3CBR%20%2F%3ECorrelation%20Id%3A%20919cc548-a630-%3F%3F%3F%3F%3F%3F%3F%3F%3F%3CBR%20%2F%3ETimestamp%3A%202021-08-17T07%3A42%3A21Z%3CBR%20%2F%3EMessage%3A%20AADSTS50020%3A%20User%20account%20'%3F%3F%3F%3F%3F%3F%3F%3F%3F%40outlook.de'%20from%20identity%20provider%20'live.com'%20does%20not%20exist%20in%20tenant%20'Microsoft'%20and%20cannot%20access%20the%20application%20'6afe343c-abd4-4544-bee4-2a9cea9c116c'(Microsoft%20Learning)%20in%20that%20tenant.%20The%20account%20needs%20to%20be%20added%20as%20an%20external%20user%20in%20the%20tenant%20first.%20Sign%20out%20and%20sign%20in%20again%20with%20a%20different%20Azure%20Active%20Directory%20user%20account.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi,

I need to take an exam in Partner University for an Azure certification. The Problem is that I can't login there.

My certification account (MS-ID, ????@outlook.de) is linked to our corporate MS Account, wich is connected to the partner university (Partner Center.png). But still I get this error message (login-error):

 

Can anyone help me with this problem?

 

(The "?"-part is just censored.)

 

Request Id: 25b830fb-7052-4e84-??????????
Correlation Id: 919cc548-a630-?????????
Timestamp: 2021-08-17T07:42:21Z
Message: AADSTS50020: User account '?????????@outlook.de' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '6afe343c-abd4-4544-bee4-2a9cea9c116c'(Microsoft Learning) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

1 Reply
you need to contact Certification Support https://aka.ms/CertificationSupport if you are having issues with registering for an exam, profile issues, missing certification etc