I'm unable to download my Microsoft certificate

[kymaniperkins]

Hi,

I am unable to view and generate my MTA: Mobility and Device Fundamentals certificate. 

Also when I click the "Contact Support" option, I get this message below.

I've tried clearing cache, using a different browser and different devices but nothing seems to help. Please assist as this is urgent as this is currently preventing me from completing my apprenticeship for months now. 

[#2]

@kymaniperkins Here is the direct link to Certification Support - aka.ms/CertificationSupport