I'm unable to download my Microsoft certificate

New Contributor

Hi,

 

I am unable to view and generate my MTA: Mobility and Device Fundamentals certificate. 

 

kymaniperkins_0-1617285064624.png

 

Also when I click the "Contact Support" option, I get this message below.

kymaniperkins_1-1617285121495.png

I've tried clearing cache, using a different browser and different devices but nothing seems to help. Please assist as this is urgent as this is currently preventing me from completing my apprenticeship for months now. 

 

1 Reply

@kymaniperkins Here is the direct link to Certification Support - aka.ms/CertificationSupport