I'm unable to download my Microsoft certificate

Copper Contributor



I am unable to view and generate my MTA: Mobility and Device Fundamentals certificate. 




Also when I click the "Contact Support" option, I get this message below.


I've tried clearing cache, using a different browser and different devices but nothing seems to help. Please assist as this is urgent as this is currently preventing me from completing my apprenticeship for months now. 


1 Reply

@kymaniperkins Here is the direct link to Certification Support - aka.ms/CertificationSupport