Help!! Invite the same email but not the right account

[Ling1995]

Hi all,

I am trying to invite a guest to Teams, but the one has accepted the invitation and joined, just did not appear Teams channel. I then ask him to send a private message to me because it shows the account I invited was offline.

Then he sent me the message but weird is  I found he is online with the same email! The previous one I invited was offline also with the same email address. How could it be?

I am desperate please help:rolling_on_the_floor_laughing:

[#2]

This community is for topics related to Microsoft Learn and Microsoft Certifications. I would recommend posting on the Microsoft Teams Community - https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams