Enterprise Administrator Expert certification not show certificate in my profile site

Copper Contributor

I have successfully renewed my Enterprise Administrator Expert certification but its not showing in my profile

I have Enterprise Administrator Expert certificate and it will expired after 38 days , last week i toke the renewal assessment and i passed but now the certificate not appear , also when i try to access the renewal site its showing the status You'll need to earn this certification before you're eligible to renew it.


Can you please help fix this and reinstate it?

4 Replies
Hi! Which exams did you pass to get your enterprise administrator expert? You now need MS-100, MS-101 (which replaced 70-346 and 70-347) and one of the 'associate' admin certifications: https://docs.microsoft.com/en-us/learn/certifications/m365-enterprise-administrator/

If you have the pre-reqs above- the forum you'll need to post on for help is this one: https://aka.ms/CertificationSupport
Dear RenJones,
i passed Enterprise Administrator Expert office 365 exam on 2019, it is expire this year and and request to renew this certification before Nov 1, so i renew the certification, but it is not updated on My MCP site, now i am not seeing my Microsoft 365 Certified: Enterprise Administrator Expert, certification from my MCP site, please help on this..
Hi George- the requirements for the certifications and the certifications themselves change over time. The current 'Microsoft 365 Certified: Enterprise Administrator Expert' requires you to pass MS-100, MS-101, which weren't around in 2019- so I imagine you'll need to pass these on-top of your renewal.

Your best bet to get a definitive answer is to post here: https://aka.ms/CertificationSupport

Hi George! Hope you are having a great day!


1. Microsoft Certification Program have their own respective forums. You can visit it by clicking here :- https://trainingsupport.microsoft.com/en-us/


2. Questions Related to Exam/Exam Registration and other General Questions can be asked here :- https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam-mcp_registration


3. For Missing Certificates/Transcripts/Missing Exam and issues with Certification Profile, you can visit here :- https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer