SOLVED

DA-100 exam got stuck at relaunch screen

New Contributor

My DA-100 exam got stuck at relaunch screen. I need to report the issue. Can someone please share the Microsoft support email address to send the email regarding exam failure.

 

What needs to be done?

 

Thanks,

Bhawna

3 Replies
best response confirmed by Julian Sharp (MVP)
Solution

Hi Bhawna- the MS certification support forum is here: https://aka.ms/CertificationSupport

But you'll need to try the exam provider first; were you using pearson vue? If so; this is the right place: https://home.pearsonvue.com/microsoft/contact

@RenJones Thanks for sharing, but after logging in I reach to the certification window, can you please guide which tab or Option will take me to contact window specifically.

 

Thanks in advance!

Sure- when you follow that link, you want to click the 'Let's chat!' image under the 'Contact Us' heading. That will launch the chat widget- they'll need your MCID, so make sure you have that hand (top right corner of your learning dashboard).