Automatic Email Send in Microsoft Bot Framework Composer

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Occasional Contributor

I am developing chatbot using Microsoft bot framework composer. I added this chatbot to Microsoft Teams channel as well. It is a IT Help desk chatbot. We have a separate ticketing system, whenever user send a email to support@abc.com, the support ticket would be automatically created.

 

I want my chatbot to send a email automatically to create a ticket when the user needs to create a ticket using chatbot.

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