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Message to only a member of a group

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r7-est
New Contributor

Hi...

I would like to know if it is possible to send a message by flow only to a member of a group when a survey that is completed is rejected.

 

Thanks

3 Replies

Hi r7-est

https://docs.microsoft.com/en-us/office365/kaizala/use-microsoft-flow-with-kaizala

But would need to be investigated and tested - as I am not sure it is possible.

Best, Chris

Thanks.

 

I´m using the action "send text message to a group" so that the message arrives only to the person who answers the survey, but the message reaches all the members of the group.

 

How do I get this message to reach only one specific person?

Solution
Hi @r7-est,

I have tested it and, as far as I can tell, it isn't possible to get it to an individual within the group itself. This is because you can't set an option to send text message to the person who rejected it; you can only send to specific addresses and groups.

There is no real workaround for this short of setting up individual survey groups for users and then flows off the back of them. This could be very labour intensive to set up.

I hope that I have answered your question. If I have, please like and set as the solution. I hope to answer more of your questions again in the future.

Best, Chris