@Christopher Hoard, I see that you have populated a number of the Feature Requests for Kaizala and was wondering if you could help clarify if there is intent to activate a feature Roadmap? My organization is currently evaluating the impact of Kaizala as an enterprise solution. We've been told not to expect any roadmap for Kaizala, nor to expect feature changes. I'm trying to understand if this is indeed the case or if we continue to evaluate the product based on the projected maturity a roadmap would provide.
@Marc VanderstraetenI completely agree! We are in talks with MSFT resources and I personally just think that the information I was given boils down to a miscommunication. With Kaizala being so new, there just isn't a lot of the "next level" information available.
However, besides the launch announcements and materials such as you have shared, I'm not seeing additional information published by MSFT to help me ensure my organization has the information it needs to make decisions. A lot of things seem to have been added to the feature requests at the end of 2018, but the items are all still in a New status. Without a roadmap, I don't have any other input to support the fact that this is a product which will have investment!
Reading the article you linked to, near the bottom I see: "Meanwhile, Kaizala will continue as a standalone service, which we will continue to support and update. The free Kaizala app is available through the Android and iOS stores, and Kaizala Pro is available in eligible Office 365 and Microsoft 365 service plans*."
Which looks like Kaizala as a stand-alone product is not going away...