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can external users submit kaizala action cards?

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coefab
Occasional Visitor

I have this issue where external users who are part of a broadcast group cannot submit action cards.  The card shows as available to them but when they hit submit  the card says its submitted but it doesn't appear to the admin of the group.  

Should external users i.e those without an organisational account be able to submit actions?  

The group does not have any restrictions on it like "must sign in with o365 account"

 

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