Engage your customers and consumers leveraging Kaizala Chat and Action Cards

Published Jul 01 2019 11:32 PM 5,289 Views

Customer Engagement solution helps you manage your entire customer relationship lifecycle. Stay on top of mind of your customers by sending offers, promotions and updates. Be discoverable to your potential customers, let them view your business information like Brochure, Terms & Policies and your contact information. Enable your customers to send business enquiries, raise issues and provide feedback to you. All this, at the click of a button, with zero coding and through one single group. Your customer data is protected by industry leading data encryption practices. Solution is available with O365 / Kaizala Pro license.


Value Proposition Delivered via KaizalaValue Proposition Delivered via Kaizala


Out of Box Cards available in the groupOut of Box Cards available in the group



Salient features of Customer Engagement solution:



One single group. No development or integration required. Setup in less than 5 mins.


Increase your reach through Kaizala network

Microsoft Kaizala gives you the ability to make your business discoverable to entire Kaizala network (within 500 Kms). Connect with millions of Enterprise, SMB and Consumers.


Update all your existing customer

Run offers & promotions, introduce a new product range or update customers about a policy change, all from out of the box capabilities.


Customer Ready Information

Customers can access business information like contacts,  brochure and Terms & Policies at the click of a button.


Customer Voice

Get Customer Feedback. Gather insights through polls and surveys.


Solve customer issues

Resolve customer issues and track their status.


Get Business Enquiries

Customer can send business enquiries from the solution.


Use the power of Referral & Happy customers

Expand your business through easy referral. Use QR Code or share link on social networks like WhatsApp, Facebook, LinkedIn etc.



Easy to customize based on your needs.



Best in class data protection, security and compliance.



Refer Attached Document


Get the Kaizala Customer Engagement Solution now! 
1. Login to https://manage.kaiza.la
2. Click on Business Solutions
3. Get Started with Customer Engagement
4. Update Group Name and Description
5. Create the Group to  deploy the solution

Version history
Last update:
‎Jul 04 2019 10:53 AM
Updated by: