Users unable to change Wi-Fi settings on Dedicated Android Kiosk Devices

Occasional Visitor

Hello,

 

I have found little on the internet on this issue (see one reddit post: https://www.reddit.com/r/Intune/comments/s1955o/unable_to_join_wifi_networks_managed_home_screen/ ) with no direct solution.

 

Essentially, We have managed android tablets that use the managed home screen app. Settings are set to allow users to change Wi-Fi settings, but they are unable to actually connect to any. They can see all networks and prompts for a password when tapped, but it never makes a connection attempt after hitting confirm. Please see below for setting information:

HackerMan1337_0-1651097087933.png

HackerMan1337_1-1651097236254.png

 

 

Please let me know if further information is needed. Thank you!

2 Replies

@HackerMan1337 did you find a solution to this? I'm encountering the same issue.

@HackerMan1337 please look at https://github.com/MicrosoftDocs/memdocs/blob/master/memdocs/intune/apps/app-configuration-managed-h... : 

"Additionally, when an end-user tries to connect to a password protected network via the Managed Home Screen app, they will be asked to input the password. Even if the password is correct, the network will only change if the device is not connected to a network. Devices that are already connected to a stable network will not be able connect to a password protected network via the Managed Home Screen app."

 

So you have to remove the known network wifi settings as an admin (or the user himself if allowed to open Configuration panel) before users can connect to a new network...