SOLVED

Unlink the device, but it didn't remove the device from the Organization.

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Contributor

Hi All,

Good day to you guys.

I have a question, and a user has two laptops now.
1st is an old laptop, joined Azure AD under endpoint control.
2nd is a new laptop, joined Azure AD under endpoint control also.

The problem now is, we realize two machine desktop data is syncing, it just like an iPhone, if the new device sign in as an old device same account, the data will sync.

Whatever data delete from the old device it will also delete from the new device.
How to make the old device still under Azure AD domain control, but the data no syncing?

I appreciate any help you can provide.
SK

5 Replies
best response confirmed by Sk-73 (Contributor)
Solution
Hi

Do you have conditional access in place? You could only allow onedrive access when the device is compliant. Or do you mean something completely else? :)

Hi @Rudy_Ooms 

 

Thanks for reply this post.

I think you are right, the root cause should be the one drive sync. I will advise the user try to sign out the one drive from the old laptop, and then try to delete some existing not important folder from the new laptop for a test. 

Hello @Rudy_Ooms 

 

Greeting!

I'll be onsite at that office today, I will update you again.
Thank you. =)

Hi,

Let me know if you have got any other questions.

Hi @Rudy_Ooms 

 

After unlinking the user account from the user old device Onedrive setting there, the sync issue is already resolved.

Thanks a million.  =)